I thought it might be fun to start the new year by highlighting our most popular posts of the past year (well, the most popular posts since we started blogging in July):

5. When we emerged from stealth mode in September, there was a lot of interest in who we were and what we were doing. We posted brief bios of our management team and that post continues to be a very popular one: Meet the Virtual Computer Management Team

4. As we were wrapping up for some much needed time off during the Thanksgiving holiday, we posted about a milestone we were very excited about: First NxTop Beta is Live!

3. Our company launch made it to a popular virtualization blog and we decided to mention it: Virtual Computer Isolates Hardware, OS, Apps and User Data for More Secure Laptop and Desktop Management

2. The public launch of Virtual Computer just before VMworld generated a lot of attention: Virtual Computer Launches

1. Our most popular post of the year was one of our last posts of the year which showed NxTop running two operating systems and each operating system running a 3D graphics intensive program (Google Earth and Quake): 3D Graphics in Virtual Machines Running on a Bare Metal Client Hypervisor [Video]

You can view our full blog archives and keep reading in 2009. We will have more videos, more news of the NxTop launch, articles on technology and other posts talking about things we find interesting. If there’s something you want to see us post or cover, please let us know in the comments.

Happy New Year!

Alex Vasilevsky and I had an enjoyable discussion yesterday with Dan Kusnetzky of the Kusnetzky Group, and he posted an update on our company this morning on his ZDNet “Virtually Speaking” blog. It is quickly becoming clear that Dan is one of the hardest working guys in the virtualization business. When we originally came out of stealth mode back in September, he made time for a briefing on Labor Day morning (sadly, we were all in the office making a final push towards VMworld), and clearly he is powering through the late December holiday lull as well.

Dan keyed in on an important aspect of our value proposition: the fact that we are building an end-to-end solution that includes both a feature-rich management system and a type 1 (“bare metal”) client hypervisor.  Doing both is hard, but we saw it as the only way to create real value for our customers.  While we are not a consumer technology (yet, anyways), we take our cue from MP3 players.  They existed before the iPod, but it was only when Apple brought together a great management tool (iTunes) that worked seamlessly with a great player (iPod) that downloadable music really took off.

Here is Dan’s take:

Unlike some competitors that focus on the hypervisor and just assume a management system exists that would help the IT administrators manage the encapsulated workloads, Virtual Computer started with the management system and then built a small hypervisor/client management tool.

This approach appears likely to result in a very well managed, optimal environment.

Yesterday, Virtual Computer was featured in an article in The Boston Globe highlighting “Bright Lights in a Dark Season.” The article zeroed in on the fact that Virtual Computer has been thriving despite the difficult macroeconomic climate, citing our continuing corporate growth and success while also highlighting the compelling personal story of one of our software engineers, Al Fatykhov:

But by 2001, the dotcom crash ended his assignment. His most recent job was outsourced this year, leaving him out of work Oct. 17. He joined Virtual on Oct. 20, and in November learned he had passed the exam to become an American citizen.

“In my career,” said Fatykhov, “I’ve been in startups a couple of times, and they didn’t turn out well. But when you look at the management and the market, you understand that this is a dynamic place.”

The Boston Globe came in to our offices a few times over the last couple of weeks, including during our gift swap (that’s Al checking out his gift in the photo accompanying the article), to talk with a few of us and also for a demo of NxTop (which you can see running a few 3D graphics intensive programs in this video).

We still have many mountains to climb in 2009 to get our product to general availability and find buyers in a difficult IT spending climate, but the fact of the matter is that NxTop is a great product that will save IT teams money – a great value proposition in a recession. There is more confidence and optimism around our corridors than there is gloom and doom, and I am glad that the word is spreading.

Our view from day one has been that by running virtual machines directly on traditional PC hardware rather than remotely on servers, we can deliver the manageability, reliability, and security benefits of desktop virtualization while providing a better end-user experience.  Graphics performance is quite literally the most visible aspect of the user experience, so it is a major area of focus for us.  We have great 2D graphics working in our beta deployments today, but we won’t be satisfied until we have 3D graphics performance that is not discernable from a native operating system installation.  We don’t want to “cheat” (and open up a big security hole) by allowing a graphics driver in Windows to bypass the hypervisor.  We want to do it all in virtualization.

Our fearless CTO, Alex Vasilevsky, not only came up with a great architecture for fully virtualized 3D graphics, he actually showed up one day with a working proof of concept.  A couple of us decided to put it to the test and run two separate 3D applications (Quake and Google Earth) in two separate virtual machines. As you can see, they are running simultaneously. With NxTop, you can switch between them in an instant while both operating systems are using 3D graphics. By the way, be careful when switching to Google Earth while playing Quake, as you generally get killed pretty quickly when you’re not paying attention to the game.

Check out the video:

Last week, we were asked via Twitter to describe NxTop. Immediately, we thought: “No problem. We can talk about NxTop all day.” Of course, on Twitter, you don’t have all day. You have 140 characters. Here’s what we came up with:

Centralized 1-to-many mgmt of virtual desktops, local execution on bare metal client hypervisor, including laptops

That gives a nice overview of NxTop in just 115 characters. I think the one addition is that NxTop does what it does in a unique way. NxTop separates the main components of a PC: the hardware, the operating systems, user data and applications.

The limit on Twitter was useful to us. Since we can talk about NxTop in detail for as long as you’ll give us, it’s nice to be able to step back and provide a clear, concise overview. Twitter really is the new elevator pitch.

If you have a question for us, you can ask it here on the blog, via Twitter or on our forums. We’d be glad to answer it in 140 characters or less.

We are celebrating a major milestone at Virtual Computer this week, as we now have our first NxTop beta customer up and running.  We would like to thank Steve Dale for being the first to take the plunge. He’s the guy on the right who looks like he would think nothing of riding his Harley over to our office to “express his displeasure” if things aren’t working correctly. We have a debate going internally here about whether Mark from our engineering team (left) is really so soft that he needs to wear a winter hat and coat in an air conditioned data center, or if he was just prepared for a quick getaway if the install went south (thankfully, it didn’t).

All joking aside, one of the most rewarding things about working at Virtual Computer has been setting very aggressive goals for ourselves and then working as a team to deliver the impossible. When we first began work on NxTop, our goal of having a working end-to-end product that we could “wow” people with at VMworld in September followed by a beta in November seemed a bit outlandish. We are now two-for-two thanks to the hard work of our engineering team, the innovation and drive of our VP of Engineering, and a CTO with a big idea and an uncanny ability to knock down any technical obstacle in our way.

We have had overwhelming interest in the NxTop beta program, and we will continue to grow our base of beta implementations in the coming weeks and months.  If you have already expressed interested and haven’t heard from us yet, you will soon.  If you haven’t yet expressed interest and would like to, you can do so here.

Happy Thanksgiving!

Not that we needed another reason to love Starbucks here at Virtual Computer, but they are quickly emerging as a poster child for why a better management and security approach is needed for laptop PCs—something we are a bit passionate about here.  After a lot of Internet buzz, leaked internal memos, etc. over the last couple of days, Starbucks has confirmed that a laptop containing personal data on nearly 100,000 employees has been stolen.  Not only that, but they are the first high profile “repeat offender” I have seen in a while.  They actually lost four laptops in late 2006 that also contained sensitive employee data.

The Seattle Post-Intelligencer has more information on what is another unfortunate example of stolen data and hardware leading to expense and, frankly, embarrassment that could have been avoided.

Our recent post on laptop theft statistics goes into detail on not only how many laptops are stolen and how often (one every 53 seconds – think about that) but also how we are designing NxTop to help companies avoid this problem in the future.

Since announcing NxTop in September, we’ve been saying that our solution will change the face of PC management.  While there are a number of solutions for managing desktops, NxTop is unique in its ability to apply desktop virtualization to both stationary desktop PCs and laptop PCs to dramatically improve their manageability, reliability, and security.

We continue to talk with the press and IT community about NxTop, the technology behind NxTop and our mission to use the latest in virtualization technology (a type 1, bare metal client hypervisor) to make PC lifecycle management easier than ever, including for the laptop PCs that present so many headaches to IT professionals today.

One of our more recent discussions was with Enterprise Management Quarterly. Virtual Computer CEO Dan McCall provided his perspective on the challenges faced by IT staffs in managing laptops, how managing laptops differs from managing traditional desktops, security implications, the limitation of agents and more.

Here are a few quick excerpts:

IT Managers have begun to find that the same virtualization technologies that have revolutionized the way IT data centers are managed can improve the manageability, reliability and security of desktop operating system environments.  Right now, most desktop management is done using software agents within the operating system.  This approach has reached its limit in terms of both functionality and usability.

When time comes for an IT Manager to apply a patch to the desktop operating system, they need only apply the patch to the master virtual machine running on NxTop Center.  Once the patch is applied, NxTop Center seamlessly publishes the blocks of data that have changed to all NxTop Engines subscribed to that virtual machine.

Our most significant technology innovation is our patent pending approach for isolating the four main components of the PC: hardware, operating system, applications and user data.  Allowing each of these components to be managed independently is what enables us to give IT Managers scalable one-to-many desktop management without taking the “personal” out of personal computers the way that other desktop virtualization products have.

Read the full article at Enterprise Management Quarterly and if you have any questions on NxTop, Dan’s article or Virtual Computer, let us know in the comments below or on our forums.

Rick Faulk, who we announced yesterday has joined our Board of Directors, sent us a pointer to a very interesting article in the November issue of Fast Company magazine.  It included some data points that I found a bit staggering:

• A laptop is stolen every 53 seconds.
• More than 12,000 laptops disappear each week from U.S. airports alone.
• Only 3% of laptops are ever returned.

The article went on to describe some of the technologies out there for tracking and recovering stolen laptops as they come up on a network somewhere “in the wild.”  This is innovate technology, and it seems like it is getting some very positive results.  However, in my view, it is only a partial solution.  With NxTop, we provide a similar ability to remotely “kill” a laptop and wipe away its data.  This throws up some pretty big obstacles to the run of the mill thief.  However, a criminal can counteract this through a variety of methods ranging in sophistication from simply not connecting the laptop to a network to pulling the hard drive out and accessing the data through other means.

For most companies, the monetary loss of the laptop itself is nearly meaningless.  The two bigger concerns are security of sensitive data and lost productivity of employees due to missing data and time spent without a functioning PC.  So, in addition to remote kill, we have layered additional measures such as:

• Trusted boot to protect against tampering with our virtualization layer.
• Encryption by default for all data on the laptop.
• Policy-based controls governing how often the laptop needs to “phone home.”  (For example, if the laptop does not check in at least every X days, it becomes inaccessible.)
• Transparent backup of user data to the central server.
• Hardware abstraction that presents a common set of “virtual hardware” to Windows regardless of the underlying PC hardware.

None of these things is a silver bullet by itself.  However, if a NxTop-enabled laptop is ever lost or stolen, the company has assurance that they have multiple measures working in concert to make it a non-event.  For example, even if someone was going to take a run at cracking encryption, the ticking clock of the “phone home” policy dramatically shortens the window they have to do so.  Additionally, the combination of hardware abstraction and user data backup allows IT to just pull a new PC off the shelf (even using an HP to replace a Lenovo or vice versa) and restore to a complete user-customized PC in minutes.

A government laptop containing personal information was stolen in North Carolina. The laptop contained personal information of people receiving services from the North Carolina Division of Aging and  Adult Services. Here’s the story.

While the data on the laptop was password protected, there is no guarantee that the personal information stored on the computer can’t be accessed. Now, there’s hassle and expense all around:

• North Carolina must contact all of the potentially affected people
• These people are asked to place a fraud alert on their credit report and to regularly monitor their credit report
• Additional people were notified to be alert (presumably, contact information was on this laptop but not social security numbers)
• The end user needs a new laptop and hopes their data is backed up (not just the consumer data but anything they’ve had on the laptop)

As you can see, this is a real problem for many people and, rightfully, there is real concern. In a situation like this, you hope it’s just the hardware that will be used by the laptop thief and not the data on it.

This scenario is one we are solving with NxTop. We realize that laptops will be stolen and that dealing with the follow-up in any situation is a pain. In most cases, it is the data on the stolen laptop that causes problems and not the hardware itself.

The solution we’ve come up with combines use of disk encryption and data leakage protection with the ability to remotely “kill” the PC from NxTop Center with a few mouse clicks.  Plus, all of the user’s data, applications, and settings are seamlessly backed up on the central server.  Simply register a new PC with NxTop Center—even a completely different laptop from a different vendor—and within minutes the user is restored to their personalized environment.  I don’t mean a base Windows image with collection of files from a backup server.  This is their desktop environment, right down to the settings and the wallpaper picture of their cat.

For more information, see this post: How Do You Deal With A Stolen Laptop? and this web page: Laptop Management and Mobile User Management